Is your Samsung Galaxy smartphone freezing? This is the solution

The Samsung Galaxy S6 is one of the best smartphones of the moment, and its Android predecessors were also at the top of many lists. But any smartphone can crash once, even those decent Samsung Galaxy smartphones. Here's how to restore your Galaxy phone if that happens.

Soft reset

A soft reset is the least rigorous way to get your smartphone up and running again. It's nothing more than restarting the operating system, as it often works with PCs. On Samsung's Galaxy models, you keep the on off switch short press and choose your Switch off. Wait for the phone to turn off completely and turn it on again by pressing and holding the power button again for a few seconds. Also read: The Samsung Galaxy S6 edge+ review.

hard reset

If that doesn't help, you need to take stronger measures. If your Galaxy is frozen, you can often reboot it by using the power button holding it down for about ten seconds. That's especially useful if the screen is frozen or you're stuck in a particular app. In many cases this will solve your problem.

Another way to perform a hard reset is by de power button, the home button and the volume down button simultaneously. Then, in the menu that appears, press the volume down button to recreate the Galaxy It's a bit of puzzling (you don't want to do it by accident, of course), but it just might suddenly solve your problem.

From the Galaxy S6, Samsung's top models are no longer equipped with a removable battery. Do you have an older model? Then you can also remove the battery from the device instead of the above steps. That has the same effect as a hard reset.

Factory reset your Galaxy

If your Galaxy S device has flaws that cannot be fixed with a hard reset, you may need to consider a factory reset. Your device will then be reset to the settings it had when it just came out of the factory. The big disadvantage of this is that you lose everything: settings, contacts, photos, everything is erased. If you don't have a backup of your data, this is your last resort.

To perform a factory reset, go into the Institutions-menu to Accounts. click on Backup and Restore and then on Restore factory data. click on Reset device and then Delete everything.

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