As a computer expert, do you regularly drive to digibites to do simple jobs on their PC or laptop? That is no longer necessary, because with the right tools you can take over the system remotely. Get to know the power of the Quick Assist and TeamViewer programs!
Tip 01: Give help
Since 2016, Windows 10 includes the Quick Assist utility. This is a simple way to take over a PC from someone else. Of course, the person must lend his or her cooperation for this (see tip 2). Go to Home / Accessories / Quick Assist to open the tool. Then click at the bottom help someone else. You do need a Microsoft account for this program. If you don't have that, choose first Create an account now. Enter the e-mail address and password in succession, after which you confirm twice with Next one. After a short wait, a six-digit security code will appear on the screen. Share this code with those who will help you. You can use the options for this if you wish Copy to Clipboard or send email. Please note that the code is only active for ten minutes. After this period, Quick Assist automatically generates a new code.
Tip 02: Get help
Before you can help someone remotely, they must first give permission. This is done by entering the security code generated by Quick Assist in the previous tip. Therefore, pass on the following instructions to the digibite. Go to Home / Accessories / Quick Assist and type under Assistant code the six digits. Then confirm with Share screen. As a helper, you now have two options on your own computer. With View Screen you can only peek. If you really want to change things within Windows 10, you choose Full management. In this article we discuss the possibilities of the latter option. click on Get on. The person you are helping will now receive a notification. Confirm the one with To allow, a copy of the desktop will appear on your monitor.
Tip 03: Operation
The operation of the acquired computer is simple. Hover the mouse pointer over the shared desktop and open, for example, a specific program or the settings. You can also use the keyboard remotely without any problems. You can adjust the size of the window to your own taste, although you can also use the actual measurements. To do this, click the icon at the top of the toolbar Actual size. Are you helping someone who has multiple screens connected to the system? Via the icon Select display you can easily switch monitors. Both the helper and the client can pause the session at any time. To do this, click on the icon at the top Interrupt.
Tip 04: Take notes
Chances are, of course, that you want to explain something to a friend, relative or acquaintance. Quick Assist has various tools on board for this, such as taking notes. Click on the icons in the toolbar Take notes and Pen, after which you can choose from six colors. Then hold down the left mouse button to draw on the desktop. For example, draw an arrow or write a short comment to make something clear. The computer owner on the other end of the line sees the notes appear live on screen. Click at the top To clear to erase the whole thing. Of course, notes don't stay permanently on your contact's desktop. When you choose at the top right To blockthey will disappear on their own.
Make colorful notes on your friend's desktop or remote acquaintance Tip 05: Consultation
You consult directly in Quick Assist, so you don't need a smartphone for this. To do this, both the helper and the client click on the icon at the top Switch instruction channel. Enter a text and confirm with Send. A disadvantage is that the program only remembers the last message received. So there is no possibility to request the conversation history.
Tip 06: TeamViewer
Anyone who occasionally wants to take over a desktop can do just fine with Quick Assist. It is also nice that the program is standard in Windows 10. If you want to help other people more often, Teamviewer is a better alternative with more options. For example, you can conduct extensive conversations and exchange files directly. Moreover, unlike Quick Assist, this program does share sound and you can switch sides if necessary. Finally, in addition to Windows, TeamViewer also works on other operating systems, such as Linux, macOS, iOS and Android. As long as you don't use the software commercially, you don't have to pay any money for it. Surf here. If you use something other than Windows, first click on the desired operating system at the top. click on Download TeamViewer. It is important that after opening the installation file you have the option private / non-commercial marks. Choose at the top to install and confirm with Accept – Finish. After installation, an English explanation will appear on the screen. Through Close you will arrive at the main window.
Tip 07: QuickSupport
If you want to remotely take over a PC from a friend, that person should also install TeamViewer. A disadvantage is that this extensive program for digital literati may be a bit too complicated. Fortunately, there is a more accessible alternative in the form of QuickSupport. Your contact person then only has to download a special customer module and open this tool; an installation is not necessary.
Pass the following instructions on to your friend or acquaintance. Surf here and click on the correct operating system at the top. Scroll down a bit until you see the link Download Quick Support encounters. Click on this and save the file to the computer. When you have a request for help, click twice on this file. In the case of Windows, that is TeamViewerQS.exe. An ID and password will appear on the screen. With this information, people with the full TeamViewer program can take over the PC remotely.
Tip 08: Take over PC
You can now easily take over a PC from the full TeamViewer program. One condition is that the contact person must provide you with the QuickSupport ID and password. In the main program on the left, click Remote control and mark the option on the right Remote control. below Partner ID then type the correct number sequence. Through To connect a new dialog box will appear where you can enter the password. click on To register to display the desktop of someone else's PC. You can do whatever you want in the operating system. TeamViewer automatically adjusts the window to your screen. If you prefer to use the actual dimensions, click at the top of the toolbar on Image / Original. By the way, you choose via Screen resolution possibly the desired proportions. In this menu are further options Optimize quality and Optimize speed interesting. Especially with a faltering connection, it is smart to choose the latter option. There is a chance that TeamViewer will set a white desktop background on the client's PC on its own for an optimal connection. If you'd rather not, remove the checkmark before Hide background.
Reverse roles
You simply switch roles in TeamViewer, so that a friend, acquaintance or family member takes over your PC. Click in the toolbar on Communication and Switch sides with partner. The person on the other end of the line will now see your desktop and can control the mouse. Click the monitor icon at the bottom right of the control panel when you want to switch sides again.
In TeamViewer you make a direct telephone call via the internetTip 09: (Video) calling
You can choose from various options for consultation with the person requesting help. A convenient option is to make a phone call over the internet. One condition is that a microphone is connected to both systems. This is usually integrated as standard with a laptop. PC owners can connect a suitable headset. At the top of the toolbar, click Communication and select the option Calling over the internet. Of Start Internet calling and Audio Settings check that the correct speakers and microphone are activated. If necessary, select another device and confirm with OK. Click again at the top of the toolbar on Communication and choose the microphone icon to start the phone call. If there is a webcam, you can also see each other while calling. In that case, click the camera icon at the bottom right of the control panel. Do you want a bigger picture? To do this, click on the icon Extend to separate window (square and arrow).
Tip 10: Chat
As an alternative to an online phone call, you can also chat. Successively click on Communication and To chat to open a conversation window. After typing a message, click Send. The recipient of the message uses the bottom right control panel to chat. This can also be done in an enlarged view by clicking the icon Slide out to separate screen to click. In contrast to the previously discussed Windows program Quick Assist, TeamViewer does remember the entire conversation history.
Tip 11: Send files
Because of the direct connection to a remote PC, TeamViewer is ideal for sharing large files. For example, you can drag a file from Windows Explorer to someone else's desktop. To do this, click on a file and hold down the left mouse button. Then drag the file to your contact's desktop and release the left mouse button. With large files or a slow network connection, the copying action may take a while, but in general it works very quickly.
Do you want to transfer various data to a specific folder of your client? In the toolbar, go to Files and Extras / Open File Transfer to open a new dialog box. In the left pane, browse to the correct folder. Hold down the Ctrl key and click the appropriate file names to select multiple files at once. Use Ctrl+A to select the complete contents of the folder if desired. Then indicate in the right part to which folder of the external computer you want to transfer the data. Finally click on the top Send to start the task.
Use TeamViewer to share large files with an external SEO 90%pc Mobile takeover
It is even possible to remotely take over an iPhone, iPad or Android device. Incidentally, this function does not always work well, but you can always try it. Your contact person must install the TeamViewer QuickSupport app on the mobile device for this. Via the option Send your ID your friend or acquaintance shares the login details, for example via e-mail or WhatsApp. As soon as you enter the number series in the TeamViewer desktop program, your contact person should To allow to tap. The owner of the mobile device shares his or her screen in a few steps. For example, on an iPhone it is sufficient to press Start Broadcast or Start broadcast to tap.
